BRONZE MEMBERSHIP $0/month

Essential Care

Structured foundation for consistent, reliable hoof care.

Routine Care Access: Regular appointments scheduled every 5–6 weeks, at the farrier’s discretion.
Repair Coverage: Lost or sprung shoes addressed within 7 business days.
Specialty Applications: Additional fees apply for specialty, corrective, or glue-on applications, including lameness evaluations, hoof crack management, abscess treatment, and other therapeutic services.
Client Communication: Clients have access to our business line during standard business hours. Please note that responses during these hours are provided on a best-effort basis depending on current team availability.

Silver membership $50/Month

Enhanced Support
Greater flexibility and coverage for horses requiring more responsive maintenance.

Routine Care Access: Regular appointments scheduled every 5–6 weeks, or adjusted as needed at the farrier’s discretion.
Repair Coverage: Lost or sprung shoes addressed within 3 business days. Two repair visits included monthly (up to $200 in covered value). Additional repairs are billed at the standard rate.
Specialty Applications: Additional fees apply for specialty, corrective, and glue-on applications, including lameness evaluations, hoof crack management, abscess treatment, and other therapeutic services.
Client Communication: Clients have access to our business line during standard business hours. Please note that responses during these hours are provided on a best-effort basis depending on current team availability.

Priority Care
Full-access, concierge-level service for horses where performance and reliability cannot be compromised.

Routine Care Access: Regular appointments scheduled every 5–6 weeks, or adjusted as needed at the farrier’s discretion.
Repair Coverage: Lost or sprung shoes addressed within 1 business day. Unlimited repair visits per month, subject to reasonable use. Emergency call-out visits for sudden-onset lameness are included. No additional travel fees apply.
Specialty Applications: Specialty, corrective, and glue-on applications are included appropriate to the care plan selected, along with lameness evaluations, hoof crack management, abscess treatment, and other therapeutic services.
Client Communication: Clients have access to our business line. Responses provided within 12 hours, including outside standard business hours when reasonably possible.

Membership & Account Requirements

An active Gold, Silver, or Bronze membership is required for all care plans.
Each horse requires an individual membership.
Services cannot be transferred between horses without prior approval from Davies & Co Farriery.

Scheduling & Flex-Time Policies

As a mobile business working with live animals, please allow for a 30-minute arrival window before or after your scheduled appointment time.
No regular or repair services will be scheduled or provided during our annual 14-day planned vacation (dates will be provided in advance) or on the following observed holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Repair appointment scheduling remains subject to emergency disruptions, including inclement weather, team injury, or illness.

Confirmation & Cancellation Rules

Appointment notifications are sent via text and email. Clients must confirm or decline no later than 48 hours before the scheduled time.
If an appointment is not confirmed or declined within the 48-hour window, it will be automatically cancelled.
A $100 late cancellation fee applies to unconfirmed or late-cancelled appointments to cover reserved time and resources.
Respond promptly to digital notifications, set phone reminders, and contact Davies & Co Farriery immediately if plans change.

Payment Terms

To maintain efficiency, full payment is required immediately at the end of each appointment.
Payment can be made via cash, card, or personal check.
If paying by personal check, it must be written and handed over before the farrier leaves to avoid service delays or scheduling interruptions.

Service Area & Travel Fees

Our standard service area covers a 20-mile radius of Seattle.
Locations outside the 20-mile radius are evaluated case-by-case and incur a minimum travel fee of $50.

On-Site Safety & Liability

For safety reasons, a person responsible for handling or holding the horse must be physically present before, during, and after the entire appointment.
If you cannot be there, you must arrange for a trusted friend, family member, or stable handler to manage the horse.
Clients assume full financial responsibility for any damage caused by their horse to farriery equipment or materials (e.g., glue-on shoes or farrier tools).

Billing & Account Changes